Shipping & Returns

Disclaimer

All pearl appraisals are from Coastal Clique retail only. The prices given are what pearls would sell for at [retail] value. Pearl values fluctuate.

Returns Policy

No returns unless item is broken or damaged. You will be asked to provide proof before you will be eligible for a return/refund. We do NOT offer refunds on orders once your oyster has been OPENED. In addition once your custom jewelry is purchased by us from our distributors there will be NO refund.


If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

Our processing time on loose pearls and IN STOCK items is 2-4 weeks. Custom jewelry can take up to 8 weeks. This is the time we need to process, package and ship out your order. This does NOT include transit time. We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please note shipping prices fluctuate from product to product. 

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